All Sales are Final. We do not allow returns. Please make sure you clarify any details before purchasing. We are available 10AM-10PM CT 7 days a week via our Instagram account @glassbunkerokc as well as through our email at firstname.lastname@example.org. Please contact us with any questions or request for more information/pictures/videos regarding anything you wish to purchase from our site. We want to make sure we get you exactly what you are looking for.
Things happen and when you lock something down at Glass Bunker, your happiness is our top priority. If an item arrives broken/faulty/damaged please contact us within 48 hours via email at email@example.com. Please include your order number, email address and shipping information and we will send you a call tag to return the items. Once we receive the items we will replace them or issue store credit.
Orders are typically processed within 1-3 business days. You can expect processing time to increase to 3-7 business days during a sale in which order volume is high. We ship USPS Priority Mail (3-7 business days) for free on Domestic orders over $50! Due to worldwide events, you may experience some delay in shipping based on your shipping location. All orders include a tracking number which is e-mailed automatically upon shipment. We cannot guarantee any delivery dates.